News
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COMMUNIQUÉ DE PRESSE
ICS.cx Presents 'Happy Agents, Happy Customers' at SWPP
ICS and ezCater to showcase how reducing agent attrition boosted service levels by 40% at the Society for Workplace Professionals conference. Workshop by industry experts on enhancing customer experience and agent satisfaction -
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COMMUNIQUÉ DE PRESSE
ICS.cx Becomes Leading Choice for Contact Center Solutions
Businesses are prioritizing customer experience (CX) and turning to ICS.cx for reliable and cost-effective solutions. ICS.cx offers innovative state-of-the-art CX systems, workforce optimization, and contact center IT maintenance, providing comprehensive support for more than 1,000 contact centers with over 100,000 agents. -
COMMUNIQUÉ DE PRESSE
New Website Confronts Halloween Horror: The Customer Service Monster