Zadarma Launches Multilingual AI Voice Agent

Zadarma, a global VoIP provider, has introduced the Zadarma AI Voice Agent. This virtual assistant manages calls with a natural, realistic voice, aiding customer communication both during and beyond business hours. The AI voice agent leverages existing knowledge bases to supply accurate information and can redirect calls to live agents when necessary. Available 24/7, it supports eight languages.

What differentiates Zadarma's AI Voice Agent is its distinctive blend of multilingual support, cloud PBX and CRM integration, and cost efficiency while maintaining quality. It includes seamless integration with ChatGPT, with plans to support Gemini soon. Key features include call handling, realistic voice interaction, built-in CRM integration, and call routing.

This service does not require advanced technical skills, making it accessible for small businesses. Users of Zadarma's free Cloud PBX can already utilize this service, enhancing support speed and reliability while reducing wait times.