WHILL and Envoy Air Launch Autonomous Mobility Services at LAX and MIA Airports

WHILL, Inc., an innovator in electric mobility devices, in partnership with Envoy Air, has unveiled the first commercial use of its autonomous mobility service in the United States, specifically within American Airlines’ terminals at Los Angeles International Airport (LAX) and Miami International Airport (MIA). This development marks a significant step in addressing the growing needs of passengers with reduced mobility, a demographic rapidly expanding within the airline industry.

The introduction of WHILL's autonomous mobility service aims to enhance accessibility, providing a more independent and streamlined airport experience for travelers. Users can easily direct the autonomous power chairs to their desired gate via a touchscreen, promising a safe and reliable journey. This initiative reflects WHILL and Envoy Air's commitment to improving customer service, reducing wait times, and addressing the challenges faced by individuals with mobility issues.

Executives from both WHILL and Envoy Air have expressed their enthusiasm for the project’s role in pioneering accessible travel solutions. By investing in state-of-the-art technology, the partners aim to ensure safety, accessibility, and a more positive airport experience for travelers with reduced mobility. The successful implementation and positive feedback from the initial deployments indicate a promising future for autonomous mobility services in airports worldwide.