USU Revolutionizes Digital Customer Experiences with Liferay

Seamless digital experiences for prospects, customers, and partners worldwide is the goal of Liferay specialist USU. As a Platinum Partner, USU offers comprehensive services from consulting to development and maintenance of Liferay DXP solutions. These platforms help organizations deliver a unified customer experience across all channels.

USU was named "Liferay Partner of the Year" for the EMEA region due to its outstanding performance in successfully implementing significant customer projects. A notable example is the migration of over 20 websites for a leading healthcare company in the Netherlands, which reduced operating costs by 30% and improved brand perception.

Additionally, USU developed a service portal for a large public utility company in Germany, centralizing utility and insurance services and digitizing paper-based processes. This resulted in significant efficiency gains through individual and automated customer service.

Michael Bartz, Director of Digital Business, emphasized the strategic importance of Liferay for USU’s digitalization initiatives, citing the platform’s features, stability, and support. The company enjoys a 90% customer recommendation rate, according to the latest Gartner Peer Insights report.