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The Biltmore Los Angeles Announces Matthias Kaiser as New General Manager
The Biltmore Los Angeles has appointed Matthias Kaiser as its new General Manager. With over 20 years of global hospitality experience, Kaiser is recognized for his expertise in luxury hotel operations and guest service excellence. Previously, he served as Hotel Manager at the InterContinental Los Angeles Downtown, where he enhanced guest satisfaction through efficient operational management.
Kaiser's career includes leadership roles at the InterContinental New York Barclay and Rosewood Hotels in Saudi Arabia, among others. He is known for his work in pre-opening and rebranding, focusing on improving guest experiences. Kaiser holds an MBA from HTMi in Switzerland.
Benedict Ng of Millennium Hotels expressed enthusiasm for Kaiser's addition, highlighting his operational excellence and international perspective as valuable assets for upholding the Biltmore's legacy.
R. E.
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