NFON Accelerates Transformation with Acquisition of AI Specialist Botario GmbH

Munich, 21 August 2024 – NFON AG, a leading European provider of integrated cloud business communication, announced the acquisition of Botario GmbH, an AI specialist firm. This strategic move aims to bolster NFON's product offerings and enhance its market position in AI-driven business communication solutions.

Botario GmbH, known for its advanced AI solutions in sectors such as insurance, telecommunications, and energy, offers custom solutions focusing on speech processing and automation. This acquisition allows NFON to integrate AI functionalities like voice bots, transcription, and live chat into its existing product portfolio.

Patrik Heider, CEO of NFON AG, highlighted the growth potential and profitability enhancement stemming from this acquisition. Andreas Wesselmann, CTO, emphasized the significant boost in AI expertise and innovative strength that Botario's team will bring to NFON.

Aljoscha Niazi-Shahabi, Managing Director of Botario GmbH, expressed optimism about the broader access to customers and faster platform development facilitated by the acquisition. The acquisition is aligned with NFON's strategy to transition into a major provider of AI-based business communication solutions.