InteliChart Tops Black Book 2024 Survey for Best Client Experience in Patient Engagement Platforms, Second Consecutive Year

TAMPA, FL / ACCESSWIRE / June 13, 2024 / Black Book Research has revealed the leading platform vendors for patient engagement and consumer outreach solutions, as rated by customers. These vendors excel in scheduling, intake, and notifications. The six-month user polls featured twenty technology competitors providing advanced tools for optimized collaboration and communication.

A total of 5,698 health system executives, physicians, clinicians, and IT specialists from over 3,000 providers participated in the 2024 survey. The survey assessed user satisfaction with patient engagement solutions.

InteliChart achieved top user scores in 13 out of 18 key performance indicators for the second consecutive year. The company excelled in strategic alignment, innovation, training, scalability, client relationships, trust, and data security, among other areas.

The survey indicated that 59% of IT leaders in healthcare systems are pursuing the implementation or replacement of patient engagement tools by the fourth quarter of 2024 to enhance offerings for healthcare consumers.

The survey methodology and complete rankings are available on Black Book's website at https://blackbookmarketresearch.com/virtual-care-mobile-and-telehealth-systems.