GPO Plus Expands B2B Sales with New Call Center Operations

GPO Plus, Inc., an AI-driven distributor based in Las Vegas, has announced the launch of its in-house call center operations. Aimed at expanding its B2B sales reach, the call center targets independent retailers like smoke and vape shops, liquor stores, and small grocers, supplementing the company's existing direct store delivery (DSD) model. Initial operations include 10 seats, with projected monthly revenues between $500,000 and $1,000,000.

The call center's potential expansion to 22 seats suggests added monthly revenue of $1.1 million, amounting to an annual growth of $13.2 million. GPOX’s strategy includes leveraging a lead database of over 70,000 retail accounts to enhance its market penetration. The initiative aligns with other recent expansions, such as new warehouses and the DISTRO+ Wholesale Portal.