Globe Accelerates Digital Transformation with Amdocs' AI and Data Platform

JERSEY CITY, NJ / ACCESSWIRE / August 7, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communication and media companies, announced that Globe, a premier digital solutions provider in the Philippines, has chosen Amdocs' AI and Data Platform for its information data hub. This platform, hosted on Google Cloud, aims to bolster Globe's operations by embedding data-driven decision-making and offering a more personalized customer experience.

Under the agreement, Globe will utilize Amdocs' AI and Data Platform to deliver real-time business data through an industry-standard enterprise data model. This unified platform will streamline data management, reduce complexity, and lower operational costs while supporting both current and future data needs.

Amdocs' platform leverages Google's AI-ready data capabilities to enhance Globe's efficiency and customer experience. The platform creates a telecom-specific, real-time data source that integrates information from various systems, thus improving data-driven decision-making. This collaboration marks a significant step forward in Globe's digital transformation journey, according to Raul Macatangay, Globe's CIO.