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Convera Partners with Amdocs for Enhanced Billing Solutions
Convera, a leader in commercial payments, has chosen Amdocs to streamline its billing process and improve customer satisfaction. The collaboration will leverage Amdocs' Bill Experience, a SaaS-based solution offering easy and transparent bill management. This partnership aims to enhance Convera's customer experience by providing quicker service access, scalability, and cost-effectiveness.
Amdocs' Bill Experience allows seamless integration into Convera’s IT infrastructure. It offers features such as multi-language support and customer-specific personalization, reducing the time to market. Additionally, powered by AI, Amdocs' Freestyle Billing delivers real-time, flexible monetization options for digital users.
Narjit Aujla, Convera's Senior Manager, stated that the modern invoicing solution will boost global efficiency. Amdocs' Anthony Goonetilleke highlighted the firm's extension beyond the telecom industry, emphasizing the solution's personalized, scalable approach.
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