Axela Launches Pioneering AI Platform to Handle Delinquent Accounts in CAM Industry

Axela Technologies has introduced the first AI platform in the community association management (CAM) industry geared towards identifying and servicing delinquent accounts, dubbed Auto-Submit. This innovation aims to enhance the effectiveness and efficiency of collections by integrating seamlessly with leading accounting systems, allowing for the automation of collections policies and submission of units. This introduces a level of consistency and compliance that significantly improves aging trends while adhering to regulatory standards.

The platform's capabilities extend beyond collections, including features for managing communications such as email responses and phone call archiving. According to Michael Jenner, Axela's Chief Operating Officer, this technology allows for nearly immediate response times to inquiries and streamlines the process for monitoring compliance and quality control. The company has expressed its commitment to further developing this AI platform, urging both current and potential clients to explore its benefits.