America's Health Insurance Plans Annual Institute & Expo Showcases Top-Performing Payer Technologies, Announces 2024 Black Book Survey Results

LAS VEGAS, NV / ACCESSWIRE / June 10, 2024 / Black Book Research has recognized the leading companies in various IT market segments during the AHIP conference in Las Vegas this week. Based on the largest industry client survey of managed care organizations, Black Book has announced the 2024 awards for highest user experience and satisfaction among health plans and payers.

According to Doug Brown, President of Black Book Research, these advancements aim to elevate the quality and accuracy of their research, providing deeper insights and value to clients. Black Book emphasizes its independence, with no financial interests in the companies evaluated over the past decade.

Between January and June this year, over 5,600 health plan users participated in crowdsourced polling. Vendors were rated on 18 key performance indicators specific to health insurance and managed care firms. The 21 vendors achieving the highest client experience scores will be recognized at the AHIP 2024 trade show.

This recognition highlights the vendors' commitment to excellence in client satisfaction and enhances their visibility and credibility among industry peers and potential clients at the event. The detailed acknowledgment celebrates their achievements and encourages continuous improvement in delivering exceptional client experiences.