ACT Expands Global Footprint with New Johannesburg Site

ACT, a leading Business Process Outsourcing (BPO) company, has announced the opening of its newest site in Johannesburg, South Africa. This expansion aligns with ACT's commitment to offering tailored outsourcing solutions globally.

Located in the dynamic city of Johannesburg, the new facility will handle various BPO services. These include customer service, technical support, sales, fraud detection, and back-office operations. ACT aims to meet increasing outsourcing demands while maintaining quality and innovation.

ACT's President and CEO Hunter Croft expressed excitement about this strategic move, highlighting the talent and opportunities in South Africa. COO Susan Parker emphasized the complexity of modern customer interactions and the strong market demand for advanced offshore solutions.

Industry veteran Dillon Pillay will lead the Johannesburg site, marking a significant step in ACT's expansion. Pillay looks forward to leveraging the region's skilled workforce to meet client needs effectively.