2025 APEX/IFSA Awards Celebrate Aviation Excellence

The aviation industry's top contributors to passenger experience were honored at the APEX/IFSA Awards Ceremony in Long Beach, California. Hosted by the Airline Passenger Experience Association (APEX) and the International Flight Services Association (IFSA), the event highlighted excellence in service and innovation among airlines and suppliers.

Key recognitions included the APEX CEO Lifetime Achievement Award to Benjamin Smith of Air France-KLM and the APEX Lifetime Achievement Award to Joan Filippini of Paramount Pictures for their impactful leadership. The APEX Top 100 Airlines set new standards in passenger experience, with notable mentions being ANA, Emirates, and Qatar Airways, among others, for achieving APEX World Class status.

APEX/IFSA also rewarded airlines for specific achievements such as JSX's innovation in connectivity and Lufthansa's excellence in entertainment. Special awards highlighted Delta Air Lines' onboard amenities and Virgin Atlantic's inflight food service. This memorable ceremony was part of the APEX/IFSA Global EXPO, supported by major sponsors like Safran and Thales.